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Terms & Conditions

Last updated: 11.05.2026

1. Definitions

„Colorfact" refers to Colorfact Print Center, based in Târgu Lăpuș, VAT ID RO12345678. „Client" refers to the individual or company requesting print services.

2. Orders

Orders are confirmed in writing (email or platform). The indicative quote generated by the online configurator is NOT a firm offer — the final quote is issued after print file evaluation.

3. Pre-press

Files provided by the Client are technically verified before print (bleed, color profile, resolution). In case of issues, Colorfact notifies the Client; print does not start without written approval.

4. Turnaround

Standard turnaround is communicated upon order confirmation. Express (+35% fee) halves the turnaround. Delays caused by Client-requested spec changes are not attributable to Colorfact.

5. Payment

Legal entities: proforma invoice at confirmation, payment within 7 days of delivery. Individuals: full payment at confirmation. Orders over 5,000 RON: 50% deposit.

6. Quality & returns

We guarantee conformity with Client-approved files. Quality complaints (color, finish, format) are accepted within 5 days of delivery, with photo evidence. Free reprint for defects attributable to Colorfact.

7. Confidentiality

Client files are confidential and are not used in our portfolio without written consent. See also Privacy Policy.